Terms & Conditions

1. About Us

Rafi is a Nigerian luxury accessories brand selling premium handcrafted bags and accessories online at raficollectionz.com. References to "Rafi", "we", "us" or "our" refer to Raficollectionz.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are placing an order on behalf of a business, you confirm that you have authority to bind that business to these terms.

3. Account Registration

You may create an account to access additional features such as order tracking and wishlists. You are responsible for:

• Keeping your login credentials confidential
• All activity that occurs under your account
• Notifying us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Prices are displayed in Nigerian Naira (₦) or US Dollars (USD) based on your selected currency. Prices are subject to change without notice. The price charged will be the price displayed at the time you place your order.

We make every effort to ensure product images and descriptions are accurate, but we do not warrant that product descriptions are error-free. If a product is significantly different from its description, you may return it under our Returns Policy.

5. Orders & Payment

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including cases where:

• A product is out of stock after your order was placed
• There is an error in pricing or product description
• We suspect fraudulent activity

Payment is processed securely through Paystack or Flutterwave. Your order is confirmed only after successful payment verification. We do not store card details on our servers.

6. Pre-Orders

Some products may be available for pre-order before they are in stock. By placing a pre-order:

• You authorise us to charge payment at the time of order
• You acknowledge that estimated ship dates are approximate and may change
• You may cancel a pre-order for a full refund any time before the item ships

7. Shipping & Delivery

We deliver across Nigeria and internationally. Delivery times and costs vary by location. Please review our Shipping Policy for full details. We are not responsible for delays caused by third-party couriers, customs, or events outside our control.

8. Returns & Refunds

We offer returns within 14 days of delivery for eligible items. Please review our Returns Policy for full details on eligibility, process, and refund timelines. Items must be unused, in original condition, and returned with original packaging.

9. Intellectual Property

All content on this website — including images, logos, product descriptions, brand names, and design — is owned by or licensed to Rafi and is protected by Nigerian and international intellectual property laws. You may not reproduce, distribute, or use any content from this site without our written permission.

10. Prohibited Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Transmit spam, malware, or harmful code
• Misrepresent your identity or affiliation
• Scrape, copy, or harvest content without permission
• Interfere with the proper working of the website

11. Limitation of Liability

To the fullest extent permitted by law, Rafi shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount you paid for the specific order giving rise to the claim.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Nigerian courts.

13. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.

14. Contact Us

For questions about these Terms and Conditions, please contact us: